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Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation.
If a trip is cut short due to sudden weather changes or other unforeseen circumstances, we will offer a prorated refund or credit for a future trip.
No-shows will be charged the full price.